How can we help you?


How can we help you?

Our site is currently down for maintenance.

Frequently Asked Questions about profiles

How do I change my phone number?

If you're referring to the phone number used to log into your profile, that's no longer possible. The option has been removed for security reasons.

To change the phone number on your ad, simply follow the steps to edit an ad.

How do I delete my account or profile?

We're sad you want to leave the OLX community and hope you return soon. To delete your account, please Contact Us.

I can't access my account, what should I do?

There now 2 was to access your account, you can use Facebook or phone number. With your phone number, you will get an SMS with a one-time verification pin every time you log in. We recommend logging in with Facebook, that will make your profile automatically Facebook verified and you can see whether other Facebook verified users have common friends with you. If you're still struggling to access your account, please Contact Us.

Why should I get people to follow my profile?

Every time you have something new to sell, all your followers will be notified straight away. You can share your profile by tapping on your profile in the menu section and tapping on the share button in the top right corner to grow your following. 


If you have more questions, please fill in our Contact Form and we will answer you as soon as possible.